Last Updated: [September 20, 2020]

1. Introduction

Welcome to Shenzhen Hanery Technology Co., Ltd. (“Hanery,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hanery.com (the “Site”), engage with our B2B services, or otherwise interact with us.

Please read this Privacy Policy carefully. By using our Site and services, you agree to the collection and use of information in accordance with this policy.

Our Company Details:

• Company Name: Shenzhen Hanery Technology Co., Ltd.
• Address: A15 Building, No.6 Xinfeng Road, Longcheng Street, Longgang District, Shenzhen, China
• Email: info@hanery.com
• Phone/WhatsApp: +86 13414472012

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, job title, company name, email address, telephone number, and shipping address, that you voluntarily give to us when you fill out a contact form, request a quote, apply for samples, or otherwise communicate with us.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Project & Technical Data: Information related to your business needs and technical requirements that you provide when discussing a project, including but not limited to, battery specifications, product designs, and annual volume estimates.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Respond to your inquiries, provide quotes, and fulfill your requests for products and services.
• Manage your orders, process payments, and handle logistics.
• Send you technical information, product updates, and administrative communications.
• Understand and analyze usage trends and preferences to improve our Site and service offerings.
• Communicate with you about new products, special offers, and other information we think you will find valuable, where permitted by law.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal and regulatory obligations.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, shipping and logistics, data analysis, and email delivery. These service providers will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please do not hesitate to contact us:

• Shenzhen Hanery Technology Co., Ltd.
• Address: A15 Building, No.6 Xinfeng Road, Longcheng Street, Longgang District, Shenzhen, China
• Email: info@hanery.com
• Phone/WhatsApp: +86 13414472012
• Business Hours: Mon. – Fri. 9:00 AM – 6:00 PM (GMT+8)